Asia Summit on Claims Management in a Disrupted and Automated World

19-20 Nov 2018, Mandarin Orchard Hotel, Singapore

Theme: "Superior Claims Handling Through Efficient Underwriting as the Future of Insurance"

Early Bird Ends on 19 October 2018

Programme

Day 1: Monday, 19 November 2018
8:00am
Registration and Coffee
9:00am
Opening Remarks
Sivam Subramaniam, Editor-in-Chief, Asia Insurance Review
9:05am
Welcome Address by Conference Chairman
9:10am
Official Keynote Address
9:30am
Special Keynote Address
Simon Johnson, Head of Claims, QBE Asia Pacific
10:00am
Q&A
10:10am
Tea Break
Underwriting VS Claims
10:40am
The Dynamics of Being a Leader in Claims Management
Kelvin Foong, Director, Senior Consultant, JDK Advisory Pte Ltd
11:10am
Evolution of Underwriting to Thrive in Tomorrow’s Highly Dynamic and Competitive Marketplace
Kei Takasaku, Senior Manager, ABeam Consulting
11:40am
The Strategic Link Between Underwriting and Claims
Mark Burr, Vice President, Head of Large and Complex Claims, Allied World
12:10pm
Q&A
12:20pm
Lunch
Claims Excellence in a Tech Savvy World
1:45pm
The World of InsurTech in Claims Management
Sinuhe Arroyo, CEO, Taiger
2:15pm
Global Insurtech Scene in Claims Management Data
Theresa Blissing, Director, Accelerating Insurance
2:45pm
Digital Video Transformation for Insurers: How to Successfully Implement Live Video for Claims
Alex Leroux, Regional Director APAC, SightCall
3:15pm
The Claims Team of the Future
Dr Shonali Krishnaswamy, Chief Technology Officer, AIDA Technologies
3:45pm
Q&A
4:00pm
Tea Break
4:15pm
Panel on Digital Underwriting
Panellists:
Dr Heru Sutomo, Chief Underwriter, Sun Life Financial
Manu Mehta, Managing Director, Innovation Group
John Kenny, Head of Claims, Asia Capital Reinsurance Group Pte Ltd
5:15pm
End of Day One & Tea Break
Note: Programme is subject to change
Day 2: Tuesday, 20 November 2018
8:00am
Registration & Coffee
9:00am
Keynote Address: Regulatory Updates in Insurance Claims
9:30am
How Data Analytics Can Help You Be The Leader in Claims Settlement
Nikos Kouvaras, Head of Medical Operations and Claims, Vice President, Life and Health, Swiss Re
10:00am
Claims for 3rd Party Providers: Best Practices in Claims Vendor Management
Audrey Warren, Regional Claim Vendor Manager, Audrey Warren, Regional Claim Vendor Manager, Chubb
10:30am
The Role of the Forensic Accountant in the Claims Process
Andrea IIie, Partner, Matson Driscoll & Damico Pte Ltd
11:00am
Q&A
11:10am
Tea Break
11:40am
Best Practices and Workflow in Catastrophe Claims with Case Studies
Pooba Mahalingam, Director, Training and Business Development, Talent Asia Training and Consulting
12:10pm
Pleasing your Customers via Efficient Claims Handling
Dr Saswat Das, Head of Asia Underwriting & Claims Practices, Manulife Financial Asia Limited
12:40pm
Q&A
12:50pm
Lunch
2:00pm
Trends in Corporate Claims in 2018 - the big, the bad and the disrupted?
Volker Ziegs, Regional Head of Long Tail Claims, Allianz Global Corporate & Specialty, Asia Pacific
2:30pm
Fraudsters Love Digital
Nick Feast, Security Intelligence Asia Pacific, SAS
3:00pm
Panel on Claims Management: Starting with the Sale
Panellists:
Chay Wilkinson, Head of Claims and Business Development-Asia, Markel International Pte Ltd
Steven Dewhurst, Partner, DAC Beachcroft LLP
4:00pm
End of Summit and Tea Break
Note: Programme is subject to change

Our Sponsors And Partners

Contact Us

Registration Enquiries

Mr Ivan Lee

Speaking Opportunities

Ms Saraniya (Sara) Dhurga or Mr Mohd Fazlan