Magazine Table of Contents
The Insurance Evolution
Simplicity, convenience and transparency are what consumers are looking for in their insurance products in both life and non-life. Such expectations are spurred by the technological revolution happening in their lives as with greater awareness and more information at their fingertips, consumers are changing the way they think, research and buy protection.
The brave new world of insurance is customer-driven, who in turn are driven by the emerging technologies. Making that customer experience “memorable with quality” is the key.
Asia Insurance Review speaks to both consultants and carriers on the type of changes that the life insurance industry in Asia will continue to experience into 2018.
With 2017 being a tumultuous year for the industry, we look at the upcoming year for prospects and avenues of growth. From InsurTech to building talent for the future, the insurance industry is well-geared to take advantage of the opportunities of 2018.
A VUCA environment is one which is volatile, uncertain, complex and ambiguous. Mr Hassan Scott Odierno of Actuarial Partners Consulting Sdn Bhd says this is quite an apt description of the environment facing insurers in Asia, whether from an economic, regulatory, accounting or competitive point of view.He elaborates.