Magazine

Feb 2018

Read the latest edition of AIR and MEIR as an Interactive e-book

Winning the hearts and minds of customers - the new battleground

COVER STORY - CEO Agenda: Customer-centricity

Savvy business leaders recognise that customer experience (CX) is the new battleground in the pursuit of gaining competitive advantage – no matter which industry you are in. For the insurance sector, which has traditionally had a less than stellar reputation, the task of transforming the customer experience is a pertinent one.
 

Buy Now


A stellar performance

COUNTRY PROFILE - South Korea

Good economic growth has led to good insurance growth for the South Korean market, despite the challenges the industry faced. Domestic and foreign insurers wrestle for market share, looking towards InsurTech and healthcare for their competitive...

Buy Now

Chris Wei, Aviva Asia: An Asian Star on the World Stage

WINNERS SPECIAL

The industry has seen numerous senior executives in Asia who have gone on to notable global roles. Mr Chris Wei, Global Chairman, Aviva Digital and Executive Chairman, Aviva Asia, whose career has gone through the same progression, shares his...

Featured Articles


All Stories

Cover Story

CEO Agenda: Customer-centricity

Country Profile

South Korea

  • Magazine article aboutA-stellar-performance

    A stellar performance

    Good economic growth has led to good insurance growth for the South Korean market, despite the challenges the industry faced. Domestic and foreign insurers wrestle for market share, looking towards InsurTech and healthcare for their competitive...

    Buy Now

  • Insuring Live Sporting Events: An Olympic-sized risk?

    In the lead up to the Winter Olympics in Pyeongchang later this month, we speak to Mr Michael Furtschegger from AGCS on the risks and exposure of hosting live sporting events and the important role insurance can play.

Going Digital

Insurance in the Sharing Economy

  • Magazine article aboutSharing-the-future-of-insurance

    Sharing the future of insurance

    The advent of digital technology paved the foundation of the sharing economy. We canvassed three InsurTech startups for their views on the industry’s evolution and how it can stay sustainable.

RegTech: Charting the Way Forward

Insights

Think Tank

Big Data Focus

News

Asian

  • Asia - Data science to grow in importance for insurers

    A recent research by Forrester revealed that 70% of enterprises expect to implement Artificial Intelligence (AI) over the next 12 months, up from 40% in 2016 and 51% in 2017.

  • Asia - Healthcare expenses to reach US$1.96 tln by 2020

    Healthcare spending in Asia and Australasia is expected to grow at a CAGR of 5% to top US$1.96 trillion by 2020, up from $1.54 trillion in 2015. Globally, this spending is expected to reach $8.7 trillion by 2020, from $7 trillion in 2015, according...

  • Asia - Social media is key for brokers

    A recent social media survey conducted by Economical Insurance found that 85% of brokerages think an engaging social media presence gives a competitive advantage over those that do not use the medium. 79.5% of respondents said they use social media...

People on the move

Diary

Corporate Risk Management Interview

  • Insuring battleships is no child's play

    Ms Melody Caffin, the first Pan-AsiaRisk and Insurance Management Association (PARIMA) Australia board member, oversees what is believed to be the largest-ever maritime construction insurance programme in Australia. We speak to her on what her role...

AIR+ (New)

  • Magazine article aboutShipowners-risk-losing-cover-if-they-fail-to-comply-with-new-fuel-rules-warns-Marsh

    Shipowners risk losing cover if they fail to comply with new fuel rules, warns Marsh

    The International Maritime Organisation (IMO) plans to reduce the global cap on sulphur emissions from 3.5% to 0.5% by 2020. And shipowners risk losing their insurance covers if they do not modify their vessels in time to meet the stringent...

  • Staying relevant in digital China

    While insurers in Asia and the rest of the world remain in various phases of disruption and tech adoption, China is without doubt the trailblazer in this space, leading the industry by a substantial margin. Asia Insurance Review caught up with China...

Winners Special

  • Magazine article aboutChris-Wei-Aviva-Asia-An-Asian-Star-on-the-World-Stage

    Chris Wei, Aviva Asia: An Asian Star on the World Stage

    The industry has seen numerous senior executives in Asia who have gone on to notable global roles. Mr Chris Wei, Global Chairman, Aviva Digital and Executive Chairman, Aviva Asia, whose career has gone through the same progression, shares his...

Latest Update

  • Magazine article aboutA-new-world-of-reinsurance-in-India

    A new world of reinsurance in India

    The recently concluded 11th India Rendezvous, with the theme “The New World of Reinsurance in India”, organised by Asia Insurance Review and co-hosted with GIC Re, witnessed a record turnout from the (re)insurance fraternity. Over 700...

    Buy Now