News Life and Health31 Jan 2018

India:Govt seeks to fill all insurance ombudsmen's positions

31 Jan 2018

The government is looking to fill posts of insurance ombudsmen, as all 17 such positions in the country have fallen vacant.

The last serving ombudsman, Ajesh Kumar, retired this month. New appointments were delayed after the government changed the ombudsmen rules, reported BloombergQuint. The new rules were unclear on the selection criteria for ombudsmen. The selection process went ahead reportedly once the Ministry of Finance had decided on the basis for shortlisting candidates.

The insurance ombudsmen, who will handle complaints from policyholders, will be appointed for Ahmedabad, Bengaluru, Bhopal, Chennai, Chandigarh, Guwahati, Hyderabad, Jaipur, Kochi and Mumbai, a 24 July 2017 advertisement by the Office of the Executive Council of Insurers had said. The last date for receiving applications was 16 August. Interviews of candidates are said to have commenced.

Among those who applied for the posts were two additional secretaries, five judges, two former ombudsmen, two heads of non-life insurers, five retired general managers of non-life insurance companies and executive directors and deputy directors of LIC. The selection will be made by a four-member committee.

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